Need Help? Check Our FAQs!
How long does delivery take?
- Delivery takes 3-5 working days inside Cairo and Alexandria and 4-8 days for the rest of governorates.
- Pre-orders finishes in 15 days.
- (Fridays and official holidays are excluded).
Do you have a place to pick up my order?
- Yes, you can pick up your order and check other products from our new location and here is the address: 1st settlement - El Banafseg 8 - Abdel El Jaleel Essa St., Ground floor.
Phone no.: 01117917100
How do i exchange a product?
- Home Products: Returns are accepted within 3 days of delivery if the product is in its original condition.
- Wear Products: You can try on your item when the courier delivers it. If it doesn’t fit, simply return it on the spot and pay only the shipping fees.
- Exchange: Exchanges are available only at our studio.
Customer Support
Reach us via WhatsApp at 01117917100